North Lincs Council are establishing a Residents’ Panel. The panel once established will hopefully be made up of 1500+ local residents and they will push out surveys and questionnaires on a fairly frequent basis thereafter. They will be promoting locally and aim to recruit as many local people as possible. They anticipate administering the Panel in-house. Topics for surveys will come from a range of sources and will in the main be quantitative in style, although they anticipate some free text questions that will require analysis too.
- Train the Panel Team in best practice questionnaire design to enable them to design effective quantitative surveys to collect Resident opinion on a range of topics.
- Teach the Panel Team good practice data visualisation techniques to enable them to interpret the survey responses for report write up.
- Delivered theory on good practice survey design including planning, questionnaire design as well as audience engagement.
- Combined theory about visual perception with practical examples of data visualisation design.
- Utilised test surveys to practice questionnaire design, data visualisation and analysis techniques.
- Demonstrated story telling techniques which focus audience attention to key visual insights.
- Engaged the course delegates through fun, interactive quizzes to consolidate learning.
- 15 delegates were trained on questionnaire design and data visualisation techniques to enable them to write Residents’ Panel survey reports.
- No aspects of the quality of delivery of the course were rated below 3, where 4 is the highest score.
- Most people could apply what they learnt at work, with a wide range of uses for survey design and data analysis.
- Generated some good follow up ideas for maximising value of the Residents’ Panel surveys.
14 of the delegates kindly evaluated the quality of the delivery of the workshop. The results are shown in a data visualisation, which applies some of the key learning from the course. This includes for example:
- ‘Big ass numbers’ to inform context
- Elimination of visual clutter
- Consistent use of colour to focus audience attention
- Employing appropriate chart design techniques
- Storytelling through text annotation to deliver insight.