Visualising satisfaction survey data with audience focus
Changing the frame and focus helps tailor the visualisation to appeal to different internal, external or strategic audiences.
Changing the frame and focus helps tailor the visualisation to appeal to different internal, external or strategic audiences.
Colour and words are therefore a quick and easy way to highlight one of many potential insights from the data.
In my approach I use interactive parameters to drive the analysis, allowing users to select different measures.
A challenge social research analysts quite often face is how to effectively communicate data which will inform the solution to a particular social problem or issue. Decision makers quite often feel over whelmed by the wealth of information available. We need to reduce the time it takes for them to understand an issue and make an informed choice of how to resolve it. How do we go from a list of numbers to a clear message, which can inform a business decision such as where to target resources?
We have seen how the human brain processes visual information through iconic, short and long term memory. Pre-attentive attributes such as colour, length and position are visual properties that are processed very quickly in the sub-conscious memory. As data visualisers we can leverage pre-attentive attributes to focus our audience’s attention to highlight key performance issues.
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